Chf Home Furnishings Reviews

I have had issues with my washer and dryer and decided not to spend anymore on repairs! I called CHF and the appliance person Josh was helpful and ordered new washer and dryer and it was delivered last Saturday and installed by two great people ! I appreciated their knowledge and kindness!

Judi Yee 9/29/2022

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Our sales lady, Betsy, was very helpful and nice. I couldn’t have asked for a better experience! I have not shopped for furniture in a long time and it was very pleasant.

Judy Ditter 9/26/2022

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Tony was knowledgable and helpful. CHF has an excellent inventory, particularly of Scandanavian and mid century modern furniture!

Jim Stark 9/25/2022

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Danielle was just so great. She is knowledgeable and has good taste! I needed a house full of furniture and she was so helpful.

Jennifer Houser 9/25/2022

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Beautiful and great selection furniture to choose from. Erin is awesome showing items we were interested in seeing

Janice Howell 9/21/2022

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After visiting every furniture store in Boise we found Tony Jensen at CHF. He was the only salesman to ask for pictures of our interior and what style we liked. He is the only salesman who took the time to work with us and set up scenarios moving furniture around carpets lamps etc to show us the possibilities of what our living room could look like. We are very pleased with the furniture that he helped us choose and are very happy with the results.

Murray Nunn 9/14/2022

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Erin met us at the door, listened to our likes and dislikes, made knowledgeable suggestions, and then did it all over again when our first selection didn’t fit in our space. She was an inspirational example of what excellent service should be. I wish I could buy much more furniture to boost her commission!Chf had the options in furniture to diversify according to our needs. The floor is arranged beautifully, the quality is excellent and meets the high standards of style and function that fine furniture should. I enthusiastically recommend Chf to those who are looking for old-fashioned service as well as current and fresh design inspiration. Save yourself time and gas money by skipping the competition and shopping at Chf first.

Shelley-jeane Soule 9/6/2022

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Danielle was our sales person today. She was well informed of the various manufacturers and articulated everything very well. She was patient with us walking us around and not being overbearing. She’s great!

melanie villanueva 9/4/2022

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I have worked with Colleen three times. She is wonderful. She was great with my 93 year-old mother when picking out a lift chair. I would give her a 10!

Sue Fraser 8/31/2022

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This is the first time I've bought from CHF. From our salesman (Bobby Garza) who was very knowledgeable and answered all our questions to the delivery and setup crew who were very friendly, fast and knowledgeable about their end of the whole process. Thank you very much CHF.

Chuck Proto 8/18/2022

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The BEST customer service I’ve experienced in years! I was visiting family in Boise from Salt Lake. My experience was so amazing I ended up buying all of the things I needed, coming back with a Uhaul and driving it all back to Utah! WORTH IT ALL!!! From the store (both the main store and clearance center as I bought from both) to the warehouse, we did not encounter one person that was unpleasant to work with! It is so rare these days to get good customer service but CHF gained a family of life long customers due to how truly amazing all of them are! I dealt with Betsy the most at the main store, she is one of a kind, so helpful, so informative and she was able to figure out what I was looking for when I didn’t even know for sure!

Ronald Hicks 8/5/2022

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Carlos has the perfect combination of asking the right questions, showing us possibilities, and then giving us space to evaluate.

Darcy James 8/2/2022

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The BEST customer service I’ve experienced in years! I was visiting family in Boise from Salt Lake. My experience was so amazing I ended up buying all of the things I needed, coming back with a Uhaul and driving it all back to Utah! WORTH IT ALL!!! From the store (both the main store and clearance center as I bought from both) to the warehouse, we did not encounter one person that was unpleasant to work with! It is so rare these days to get good customer service but CHF gained a family of life long customers due to how truly amazing all of them are! I dealt with Betsy the most at the main store, she is one of a kind, so helpful, so informative and she was able to figure out what I was looking for when I didn’t even know for sure!

Brittany Cochrane 7/31/2022

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Jules was professional, knowledgeable and very respectful as she showed me a small space dining room table. The table I bought from CHF Home Furnishings will be delivered to my apartment on Friday.

Jan Shaw 7/14/2022

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Working with Carlos was great. He was knowledgeable and picked up on my tastes in furniture. He helped me put together what I was lookin for and communicated in a very timely manner. No high pressure, just helpful.

Anne Martin 7/6/2022

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Great customer service and great prices. In a time when supply is a constant struggle, I placed an order for a refrigerator that not only was on a huge sale, but also in stock. And best part is it will be delivered in 3 days, that is unheard of nowadays. Also shout out to Bobby Garza, he was honest, helpful, and a great guy to deal with.

Ryan Sanderson 7/6/2022

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We had a great experience shopping there today. Went in for a bed and left having purchased an amazing bed and two beautiful recliners.. Kisa was SO awesome to work with!!!

GVHTD Member3 6/2/2022

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Jules was excellent to work with and very knowledgeable on your products and features. Will definitely purchase from you again. Nice job Jules!!!

Randy Nihart 6/2/2022

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Tony, very knowledgeable. Tony helped with the complete design of a apartment living and dining room. Colors, fabric and size of furniture for the room size. CHF had everything I wanted. Thanks Tony, for your assistance.

Don Heuman 5/29/2022

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I can’t say enough about CHF and Colleen Barrett!!! Their furniture is high quality and truly lasts! This is our third family room full replacement of furniture! Colleen was our sales person for the last two purchases and she never fails to do everything right! She really listens and can read the customer really well. She knows all her products so well including fabric choices. She is kind, patient and really entertaining! Colleen is our favorite sales person ever! We also got some help from Kisa Mawae when Colleen wasn’t available, she was amazing as well! Thank you CHF and Colleen and Kisa for making our furniture shopping so enjoyable!

Cherie McElroy 5/27/2022

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We can always rely on Chf to have competitive prices and appliances in stock for quick delivery.

Kristy White 5/11/2022

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Our CHF salesman,Tony, was courteous, sharp, and very knowledgeable, and suggested possibilities and answered questions without being pushy. We've now purchased four different pieces of furniture from CHF, and I'm sure we will visit again.

Larry Pusey 5/8/2022

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Sandy and Danae were amazing! Got us into the couch we wanted and provided excellent customer service. Quality products!! We would absolutely buy more furniture here without a doubt.

Kiefer Starks 4/30/2022

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This was our first time of going into CHF Colleen helped us she was extremely helpful the experience was very very good I would highly recommend anyone going there thanks again Colleen

Duane Moon 4/14/2022

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Professional and efficient service! Glad we chose CHF for purchasing our appliances. Josh C. there was excellent with his help!

Cara Sullivan 4/2/2022

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We received excellent customer service from Colleen and what we wanted was in stock and available!

Devinn Eng 4/2/2022

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Carlos Salinas did a great job of listening to my requirements and directed us to a very nice recliner! Thanks again !

Joseph Armstrong 3/30/2022

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I went in the store knowing what I wanted and confirmed it was in stock before hand. Bobby still took the time to explain the washing machine features. Processed the sale quick and picked it up at the warehouse all within an hour.

David Williams 3/17/2022

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Hi quality, out of this world, modern design with old-world flair. Great family business with no pressure sales.

James Dougherty 3/22/2022

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Carlos S. is absolutely the best! He has unparalleled patience, is extremely thorough and has incredible taste! He is one of the friendliest people I’ve had the pleasure to work work. Additionally, the delivery crew simply the best in the best in the business! Michael S. & Austin J. were extremely careful, and they paid special attention to detail to make certain that my new furniture was safely delivered to my home. They are also extremely personable guys who I was extremely appreciative of for all of their hard work! If there is anything furniture related that you require, the entire team at CHF is simply A-M-A-Z-I-N-G!

ICUman73 3/24/2022

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Betsy was patient while we tried to decide. Staff was polite and didn't pressure us at any point.The chairs came in much earlier than expected and we have been enjoying them immensely. Thanks Betsy.

Ken L 3/25/2022

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I have shopped with CHF several times in the last two years. I enjoy working with Tony because he helps. If he doesn’t think something will work for me he tells me. I appreciate that:)

Lynn Stevenson 3/27/2022

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We have bought appliances and just bought a new sectional sofa. Excellent quality in their products. Betsy helped us and she is great. We will be repeat customers for sure!

Josh McCarver 3/30/2022

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Tony was great, he really work with us and figured out what would work best in our home I really appreciate the detail.

Mark Marshall 3/31/2022

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Our sales rep Jules was super helpful in working with my Sister and I on a sleeper couch that would work and was within her budget.Tina Loves her new couch!

Jeri Kjerstad 2/22/2022

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Great customer service and I love to support local! They had the fridge I wanted and could deliver it to me in three days.

Willa Pidgeon 10/22/2021

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Betsy was very helpful and knowledgeable. She was willing to think outside the box. Not pushy. Would shop there again and would request her.

Stretch Blount 12/8/2021

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We love CHF. Great selection and wonderful service. It’s our go-to store for furniture and appliances in Boise.

Joe Weismann 1/29/2022

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We have had terrific after terrific experience here, both with the customer service and quality of the furniture. Super pleased!

Brian Thompson 2/12/2022

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Been looking for more than 8 months. CHF had the perfect funiture, the best of quality, and the greatest service. Good work!!

Chris Kathriner 2/23/2022

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The store is staged beautifully and our salesperson was very knowledgeable and helpful. Thank you, Carlos!

Barbara Simpson 2/25/2022

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Why I keep coming back is the quality of furniutre, and The people who sell it, They are knowledgeable about their items, and Try to work hard to make the sell right . I would like someone to give Erin a pat on the back as she represented the company in a good mission statement, I hope her supervisor, will make sure she is acknowledThank you warmly Lisa Johnson

Lisa Johnson 3/2/2022

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Colleen was very friendly and knowledgeable, doing her best to meet my needs. She gave us space to shop while providing the information I needed to make a decision.

Sharon Rohnert 8/14/2021

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Tony was amazing and after looking at pictures of my living room, he found just the right pieces! I am thrilled with the quality and service at CHF!

Kathy Edmondson 9/1/2021

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I am always impressed by CHF. Colleen Clarke was amazing! I had researched Stressless chairs and their selection was great. Colleen zeroed in on the perfect chair for me to fit my very long waisted frame. Just the perfect fit.

Pam (Sunny) Haines 9/23/2021

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Alysha is absolutely the best! She’s has unparalleled patience, is extremely thorough and has incredible taste! She is one of the friendliest people I’ve had the pleasure to work work. If there is anything furniture related that you require, Alysha and the team at CHF is simply A-M-A-Z-I-N-G!!!

ICUman73 9/24/2021

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Ordered some new kitchen appliances in August. Fortunately part of order arrived earlier than projected end of October. So Today 10/1, this part of order was installed. The order was perfect. Like many will wait a little longer in this crazy world but bet the rest will show before Thanksgiving or Christmas. Working with Josh has been fun. Hope your experience will be as positive!

Eileen Givens 10/1/2021

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Sales staff very knowledgeable, Delivery on time and did a good job on the install... Thank you!

bcrossman2150 10/17/2021

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As a repeat customer Chf Home Furnishings has always treated my wife and I with excellent sales staff and service. Our salesperson, Kisa Mawae, was very helpful with our selection of furniture for our new Four-Seasons room.

Ted Cray 11/13/2021

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What a fantastic place to buy furniture! First of all, they have everything including appliances. The selection & quality are amazing with price points for everyone. Now let’s talk about service… I would give that 10 stars if I could! Danae could not have been more helpful & knowledgeable plus just a delight to work with! She was very intuitive, had my sense of style figured out within the first few minutes & I never felt rushed or pressured in any way. This was the first round of purchasing furnishings for my new home & I will return for the next round without hesitation!

Mary Jo Anderson 11/17/2021

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I got great customer service, very friendly and helpful. My sales person Kai was professional and also knowledgeable regarding the cabinet I purchased. I have purchased in the store before and it is always a very good experience

Kay Westergart 11/17/2021

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Great quality furniture! We had very specific needs. Our saleswoman, Danae, was extremely patient and helped us find exactly what we wanted

Misty Nelson 11/21/2021

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Excellent service from Tony Jensen. He was patient and helpful with color decisions and design. We would highly recommend him!!

Lauren & Carol Kotaska 11/27/2021

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If your looking for quality service you are shopping at the right place. Mike in the service department went above and beyond. Very professional and extremely helpful

Launee Wolverton 11/29/2021

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Everyone was very considerate and professional. They got back to me in a very timely manner, and Taylor Kopec especially went out of her way to find me just the right recliner lift chair. I'm so happy with my purchase I can't wait to use it! I'm in the hospital in rehab and it will be there when I get home waiting for me!

Arla Barnard Farmer 3/23/2021

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Erin came through big again and that’s why I am a return costumer. She got me into an updated and comfortable recliner and modern sofa. The gentleman who delivered the furniture were true professionals too! Great overall experience at CHF.

Derek McCormick 4/1/2021

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Outstanding service, Kisa was very knowledgeable. Love their high quality furniture. Also, James in appliances is outstanding. I have been using CHF for all my furniture and appliance needs for 15 yrs now.

Deborah Faulkner Jones 4/3/2021

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Kisa offered the most amazing customer service! I couldn’t believe the difference in service from her compared to every other person I came across at other furniture stores! She was so professional, friendly, knowledgeable, honest and patient. I will definitely be buying my furniture from her in the future and I loved the selection at this store!

Michelle Mowery 4/10/2021

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Betsy is very pleasant, low pressure, fun salesperson.She knows how to pull it all together to be sure your needs are meant! Super knowledgeable and kind! So glad I stayed local!Great selection and prices! Thanks CHF and Betsy!!

june daugherty 4/22/2021

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Erin was amazing! Very helpful and gave us time to make a thorough search until my husband found the perfect recliner! Thank you!

Christie Grob 5/1/2021

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Nothing but praise for both the customer service and the delivery. Thank you!

Linda Tilton 5/11/2021

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Carlos was my salesman and he was so helpful and understood what I was looking for. I would definitely ask for him again. CHF has so many choices and styles it makes it easy to find what your looking for.

Evelyn Lagrande 5/12/2021

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Superb Customer Service! We were referred to CHF by our home builder.  Can't say enough about the entire staff and sales people at CHF.  You are greeted with a friendly smile as soon as you enter the store.  The sales staff are friendly and very knowledgeable about their products. We purchased a refrigerator and a mattress.  Both items were immediately available and delivered as promised.  Delivery of the items to our home was seamless. We will definitely be back!

S M. 5/14/2021

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I was grateful for the help I received deciding on a gas range for our kitchen. The one we are replacing is 23 years old— purchased by our builder— from CHF all those years ago. Pretty amazing. Interestingly, the range that I decided on IS available and CHF set me up a delivery date and helped me set up a time with an installer the next day. Will receive a stellar range at a smashing price—- need I say more?Thanks CHF

Sheri Nielsen 5/17/2021

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We went into CHF for the first time yesterday after moving to Idaho last week! We were greeted by the most friendly salesperson named Betsy! We were looking for a desk for our study and she was most helpful showing us all that was available. Betsy was so knowledgeable and was wonderful to work with😀. We had a wonderful experience and ordered a desk today!

Leigh Anne Delaney 5/18/2021

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I needed a new Dishwasher, I searched everywhere. All the “Big Box” stores. It was completely frustrating, no customer service whatsoever! My Girlfriend reminded me about Boise’s Local CHF, I called and spoke to Josh (an actual Human!!!), he immediately help me and I purchased a great dishwasher for a very competitive price. From now on, I’m only buying from great local business’ like CHF!

Scott Wasson 5/19/2021

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Was greeted upon entering and encouraged to browse but assured by the salesperson she'd check in with me. Kisa quickly determined the parameters of what I wanted and saved me a lot of time by showing me great examples of what I was after. She was very knowledgeable and led me to just the right furniture reflecting my style and color scheme. It was a most positive experience! Next time I need furniture I will START with CHF because I like supporting locally owned stores and because of the great customer service.

Karen Kuklinski 5/20/2021

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Very happy with our furniture purchase experience! Sales person was professional, patient and informative. We really like Flexsteel power reclining couches. Researched and shopped for several months before finding the right color and 2-piece to fit our great room. Thanks CHF!!

Mitchman63 5/30/2021

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My wife and I always enjoy the selection and quality of furniture at Chf. The staff is quite knowledgeable and very honest in answering our questions in locating items and styles to fit our needs.

Scott Ransom 6/7/2021

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Very helpful, but not overbearing. We’re there to answer questions, but let me choose what I wanted. Very smooth process and treated very well.

Paula Hales 6/18/2021

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Knowledgeable, friendly, and professional sales people at CHF Home Furnishings. I never felt like I was being stalked with someone hovering over me waiting to swoop down to make a sale. Paying was easy, taken care of by the sales person so no waiting in a different line. Plus they set up a sub-contractor to install and didn't just leave it to us to fend for ourselves. This is now my go to store for any appliance and furniture especially since they carry quality brands. Did I mention how nice every single person is in the store? I highly recommend CHF!

John Pedersen 6/13/2021

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We worked with Kathy to find a washer & dryer. She was informative and answered all of our questions. We have shopped at CHF for around 25 years

Teresa Browning 6/29/2021

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Great service, especially the delivery guys. Took the time to not only remove the old freezer and install the new freezer, but changed the hinges to change to a right side opening. Great guys.

Doug Foote 7/6/2021

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Tony Jensen helped me pick out the best furniture for my apartment based on a small print I have of a vibrantly colored Andy Warhol. The colors are turquoise, forest green, dark teal, lime green, deep orange, and light charcoal, and Tony found the best furniture and an exquisite rug that I get comments on all the time. Thank you so much Tony.

Lee Smith 7/7/2021

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Carlo's was amazing with helping us find a couch to fit our needs. He listened to what we were looking for, showed us those options as well as a few option we might not have considered. We ended up getting a couch completely different from what we thought we wanted and love it! Truly a great store with amazing customer service!

Kendra Mattson 7/13/2021

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Vast selection of excellent quality furniture to suit any style and any room you might want for your home-seriously it's fabulous! We were impressed with Betsy, she provided us the perfect balance of assistance and time to browse on our own. After our purchase she kept us up to date on manufacturing delivery timelines.  Every one at CHF from the front desk, accounting, service (needed a little squeak oiled in a recliner), were absolutely amazing!

Cynthia H. 7/12/2021

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CHF is the BEST place for Furniture and Appliances in Idaho!! Superb quality!

Scott Neil 7/17/2021

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Tony Jensen was great. We would have passed up the dining room table if he hadn’t showed us the secret way it expanded. He also helped us going through the whole store finding the best table accent piece combining two separate items. Great decorating taste. Very honest about what he thought didn’t work as well even though it was double or more the price. Highly recommend him.

Gloria Keulman 7/17/2021

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Betsy showed me furniture and accessories that I had not considered. Very knowledgeable about the furniture and ideas that I had not considered. And knew when I wanted to look around by myself and there when i had questions.

Bonnie Straight 7/27/2021

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Erin was awesome. Very responsive and courteous. Always have great service with this local company.

Pamela Carson 7/29/2021

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Great buying experience, low pressure but available to answer questions when needed. Danielle was awesome to work with.

Dennis Stanley 7/31/2021

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First time I had shopped there. My salesperson Betsy was helpful, friendly and professional. I found what I wanted at a price I was comfortable with. I highly recommend checking them out. Better service than some other stores in the area.

Georgia Ray 8/4/2021

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After shopping at several big-name furniture places we tried CHF. We were so pleasantly surprised at the high level of service and the huge selection. Our sales person was very patient and spend a lot of time working with us to make sure we got exactly what we wanted. They have a huge selection of fabrics and furniture. After all that we were really surprised by the great prices. If you’re looking for furniture you owe it to yourself to go to CHF.

C Preston 2/2/2021

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Great selection. Great service. Competitively priced. A local landmark.

Amy Evans 1/31/2021

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I frequently call to purchase items without having to go in and the salespeople are always helpful. Tonight Danielle helped me purchase a bed and set up delivery. It is so convenient and have never been disappointed.

Kerry Hagerty 1/28/2021

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I love CHF and I like to support local businesses! Really friendly and knowledgeable sales people who always give me the best possible price. If they don't have it, they can order it. I have furnished my entire house with CHF and couldn't be more satisfied. 😊

Jo Perry 11/23/2020

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5 Stars! We have shopped CHF for years. Besides keeping business local, they are so helpful and honest. Ask for Carlos! He was wonderful. Thanks, CHF.

Meggan Laxalt Mackey 12/2/2020

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We have used CHF since 1978! We highly recommend CHF they are a very honest and reputable! 5 Stars and more!

Rebecca Harmon 12/28/2020

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My husband and I have now purchased 3 sofas at CHF. We buy there because of their professional and knowledgeable staff and the quality of furniture they sell. I am always amazed at what an amazing selection they have!

Rachel B 1/16/2021

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I was pleasantly surprised. I have been searching for a sectional couch for over a month. So many times, I have walked out of stores disappointed.I walked in and was greeted by Kisa, told her what I was looking for and she not only listened, but made my vision come true. I can not wait, (but I will) to kick back and relax on my couch.Kisa and I put together the perfect fabric for the couch and pillows.I also spent some time with Kathy in appliances. She like Kisa was knowledgeable about the products they sale.I didn’t want to leave, there was so much more to look at.I will definitely be going back.Thank You,Janice Lewis

dwayne lewis 2/13/2020

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I have had more than a 15 year relationship with CHF, both professionally as a designer, and personally with purchases for our own home. The sales staff there are wonderful, extremely knowledgeable of the product lines, very helpful & friendly. I love doing business with them. If ever there was an issue witha purchase they were right there to take care of it.The store always looks fresh and furniture pieces well staged . Really an inviting furniture/appliance buyingexperience!

Vicki Hart 2/26/2020

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CHF is one of the best stores in the Valley for high quality furnishings and appliances and they stand behind them! We've purchased many items from CHF with our most current a mattress. Kisa Mawae helped us in every way with her expertise knowledge of sleep systems.

Renee Galligher 3/10/2020

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Service is excellent, no matter the needs. CHF is an valuable and reliable icon to our community.

Carol Cronin Kriz 10/15/2019

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Extremely helpful and knowledgeable staff. There's a reason they've been in business over 60 years!

Joe Ransom 10/4/2019

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So hard to find anything that isn’t “run of the mill” here locally. I was blown away by the selection of trend options. Walked away with a gorgeous brass appliance package for an extremely competitive price.

Kristine Haws 10/3/2019

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Awesome place to shop for home furnishings. We really liked the selection and weren’t overwhelmed trying to find what we wanted for our home.Tony was fantastic. He knew so much about the industry and what they had available. Definitely our first place we’ll look when we finish furnishing our home. Delivery was great as well. The guys took amazing care of our new couches and went the extra mile to help set it up the way my wife wanted it.

Chris Harding 7/24/2019

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I bought a washer and dryer from CHF about 4-1/2 years ago and purchased the extended warranty. My washing machine recently broke down and was declared non-repairable. CHF has been wonderful to work with throughout this process. They gave me good directions on how to make the warranty claim, put me in touch with a repair place, and then helped me get the replacement unit once it was determined that was the right solution. Best of all, they didn't charge me anything for setup and delivery of the replacement unit. Josh has been great to work with. I highly recommend CHF--their customer service is superb, and they have earned my repeat business!

Emily Suchan 12/6/2018

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The best furniture store. Go see Tim. He has such great taste. I've shopped here since Tony was young and ran the store. A Boise original!

Nan E. 7/10/2018

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Over the years our family has purchased many different items from CHF. We like the excellent service and low prices.

Linda Tomlinson 6/12/2017

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After a bad experience at another furniture store, we were recommended to CHF by friends and can honestly say they have the best customer service by far and the biggest selection! Kisa Mawae greeted us graciously and asked us what our needs were. I am a foot taller than my wife and we were looking for a new couch that would fit us both comfortably. After telling Kisa all of the things we were looking for in a couch, she showed us our options and was very knowledgeable about each brand and build. I would highly recommend CHF to anyone looking for a quality product and exceptional service! Thank you again Kisa Mawae!

Joey Diehl 6/24/2017

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